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Clinc Partners with Enacomm on Conversational Banking Platform

The partnership brings conversational AI within reach for mid-tier banks, community banks, and credit unions

October 23, 2017 - Enacomm, a provider of intelligent interactions and customer authentication technologies for banks, credit unions, and credit card companies, today announced that it will bring the "Finie" conversational artificial intelligence (AI) platform for banking built by Clinc, to financial institutions across the country.

Through a new reseller agreement, Enacomm is now a preferred partner of Clinc and will help extend the reach of the company's financial AI technology, which enables users to have natural, human-like conversations with their bank accounts. Clinc's sophisticated platform uses AI to understand natural human language and delivers timely, personalized responses, from insightful spending advice to balance information and complex transaction details.

"To effectively compete, banks and credit unions need to harness the power of data-driven AI to positively shape the consumer experience," said Enacomm CEO Michael Boukadakis in a statement. "Not only does intelligent interaction technology conserve resources, but Clinc's advanced AI platform provides the best experience we've seen to enable customers to quickly and easily find the information they need to make informed decisions about their money through conversations with their bank accounts."

Clinc's AI platform will enable banks and credit unions to do the following:

  • Create tailored customer experiences that allow users to speak to their own intelligent, personal financial assistants;
  • Unlock a broad range of interactions;
  • Understand complex questions and transform them into powerful insights; and
  • Make actionable predictions by observing user behaviors and finding the appropriate users for cross-selling.

"Enacomm is the right partner for Clinc because they share our vision for modernizing the consumer banking experience," said Clinc CEO Jason Mars in a statement. "Teaming up with Enacomm will help us to empower a greater number of smaller financial institutions, like community banks and credit unions, with next-generation, voice-controlled AI technology that otherwise would be out of reach."

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