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Clinc Teams with Enacomm to Bring AI Chatbots to Small Banks and Credit Unions

By Julie Muhn (@julieschicktanz)

October 23, 2017 - You may have met Clinc’s artificial intelligence (AI) chatbot Finie at FinovateFall last year, where the company took home a Best of Show award. Today, thanks to a partnership with Enacomm, the Michigan-based company is making that chatbot more widely available.

Through the reseller agreement, Enacomm will distribute Finie to mid-tier banks, community banks, and credit unions. In a statement Clinc CEO Jason Mars described Enacomm as the “right partner” because the company shares Clinc’s “vision for modernizing the consumer banking experience.” Mars continued, “Teaming up with Enacomm will help us to empower a greater number of smaller financial institutions, like community banks and credit unions, with next-generation, voice-controlled AI technology that otherwise would be out of reach.”

Clinc’s Finie AI chatbot leverages machine learning and natural language to engage users in natural, human-like conversations about their finances without requiring them to learn commands or rules. Finie delivers real-time, personalized responses in chat format ranging from spending advice, balance information, and complex transaction details.

“Not only does intelligent interaction technology conserve resources, but Clinc’s advanced AI platform provides the best experience we’ve seen to enable customers to quickly and easily find the information they need to make informed decisions about their money through conversations with their bank accounts,” said Enacomm CEO Michael Boukadakis.

In August, Clinc announced a partnership with USAA. The startup agreed to power AI for the bank’s voice banking skill for Alexa, enabling USAA’s 12 million members to engage with Clinc’s AI chatbot regarding their finances. The skill is currently in a pilot phase.

Clinc was founded in 2015 by Mars and his fellow University of Michigan professors, Lingjia Tang, who serves as the company’s CSO; Michael Laurenzano, CTO; and Johann Hauswald, Chief Architect. Earlier this year, Clinc raised $6 million in Series A funding from Drive Capital, Cahoots Holdings, Hyde Park Venture Partners, and Stuart Porter. Those funds boosted Clinc’s total funding to $7.8 million.

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