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News: Enacomm and Advantel Partner

Tulsa - OK, January 2018 - Enacomm, Inc., a provider of intelligent interactions and customer authentication technologies for banks, credit unions and credit card companies, has teamed up with Advantel, a technology solutions provider deploying integrated voice and data solutions for clients around the world. Through the partnership agreement, Advantel will make available to financial institutions both VPA (Virtual Personal Assistant) banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic interactive voice response (IVR) system for personalized customer interactions.

"Advantel’s team of experts designs, implements and maintains powerful converged solutions for businesses worldwide," said Enacomm CEO Michael Boukadakis. "Enacomm is proud that our next-generation customer self-service technologies are now part of Advantel’s arsenal. We’re confident that making AI and phone banking available to financial institutions will help open additional doors, with Advantel’s current and prospective customers."

"Enacomm’s AI-assisted banking and intelligent IVR are best in class and complement the technologies that already play key roles in the solutions we develop for our customers," commented Mark Ritchie, President of Advantel. "We’re excited to bring these products to market. AI and machine learning are the future of customer self-service."

Posted by Veronica Silva Cusi, news correspondent

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