ConnexiCore to resell Enacomm’s biometric banking services

By Justin Lee

October 15, 2017 - Enacomm, Inc. has signed a reseller agreement to offer its virtual personal assistant (VPA) and intelligent interactive voice response (IVR) technology to ConnexiCore’s bank and credit union clients.

ConnexiCore will introduce its bank and credit union clients to VPA banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic IVR system for personalized customer interactions.

“ConnexiCore’s advisory group is made up of some of the financial industry’s top experts on the technologies of today and tomorrow,” said Enacomm CEO Michael Boukadakis. “We’re excited that ConnexiCore recognizes the value and differentiators of Enacomm’s next-generation solutions, and will be helping to get these revolutionary technologies into the hands of additional banks and credit unions.”

Leveraging artificial intelligence, VPA is Enacomm’s solution designed for financial institutions’ self-service users that works with popular virtual personal assistants.

Using Enacomm’s hosted systems, a properly authenticated user can conduct secure bank transactions and gain nearly complete access to their financial accounts using voice biometrics.

The Enacomm Financial Suite provides a range of software tools, from powerful voice biometrics to customer relationship management (CRM), as well as added levels of security.

The company’s IVR solution uses customer intelligence to efficiently direct calls, personalization to help retain customers, and context preservation to provide fast, improved self-service.

“Teaming up with Enacomm is a logical move for ConnexiCore, because we aim to bring our clients the best technology solutions available to solve the toughest business challenges and stay ahead of the competition,” said Frank J. Segarra III, president and founder of Connexicore. “We’re happy to be part of Enacomm’s expanded strategy to further transform the consumer experience of a greater number of bank customers and credit union members.”

Enacomm will be demonstrating VPA banking at JAC 2017, held at the Jack (Henry) Annual Conference in Nashville, Tennessee from October 16-19.

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