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Clinc teams with Enacomm to bring AI chatbots to small banks and credit unions

Written by Banking Tech

October 24, 2017 - Fancy a chat?

Artificial intelligence (AI) fintech start-up Clinc is making its chatbot Finie more widely available through a new partnership with Enacomm, writes Julie Muhn at Finovate (Banking Technology‘s sister company).

Through the reseller agreement, Enacomm will distribute Finie to mid-tier banks, community banks, and credit unions. Clinc CEO Jason Mars describes Enacomm as the “right partner” as the company shares Clinc’s “vision for modernising the consumer banking experience”.

“Teaming up with Enacomm will help us to empower a greater number of smaller financial institutions, like community banks and credit unions, with next-generation, voice-controlled AI technology that otherwise would be out of reach,” he states.

Clinc’s Finie AI chatbot leverages machine learning and natural language to engage users in natural, human-like conversations about their finances without requiring them to learn commands or rules. Finie delivers real-time, personalised responses in chat format ranging from spending advice and balance information to complex transaction details.

In August, Clinc announced a partnership with USAA. The start-up agreed to power AI for the bank’s voice banking skill for Alexa, enabling USAA’s 12 million members to engage with Clinc’s AI chatbot regarding their finances. The project is currently in a pilot phase.

Clinc was founded in 2015 by Mars and his fellow University of Michigan professors, Lingjia Tang, who serves as the company’s CSO; Michael Laurenzano, CTO; and Johann Hauswald, chief architect.

Earlier this year, Clinc raised $6 million in Series A funding from Drive Capital, Cahoots Holdings, Hyde Park Venture Partners, and Stuart Porter. Those funds boosted Clinc’s total funding to $7.8 million.

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