Tag Archives: reseller

Business Insider Highlights Enacomm-Clinc Partnership

Tied to coverage of Money20/20, Business Insider highlighted Enacomm’s partnership with Clinc for its millions of readers. From the article:

At this year’s Money20/20 conference, held in Las Vegas from October 22-25, BI Intelligence identified three emerging trends that will likely dictate much of the innovation in the payments space over the next year: AI’s emergence in financial services, a reinvigorated focus on payments security, and partnerships to chase the network effect.

1. Financial services firms are captivated by how AI might revolutionize their businesses. However, the number of AI-specific announcements from major players was relatively limited compared with how much of the dialogue at the conference centered on future use cases.

Here are a few major AI announcements from the conference:

  • AI technology firm Clinc partnered with financial services provider Enacomm on a reseller agreement that will bring Clinc’s “Finie” technology, which helps banks collect data, personalize product offers, and create a “tailored customer experience,” to more financial institutions across the country.

Read the full Business Insider story here.

Clinc Partners with Enacomm to Connect Financial Institutions with its AI Conversational Banking Platform

A simpler, natural way to deal with finances will soon be available more broadly to consumers. At Money20/20, Enacomm announced that it will bring “Finie”, the world’s most advanced conversational artificial intelligence (AI) platform for banking – built by Clinc, Inc. (clinc.com) – to financial institutions across the country.

Through a new reseller agreement, Enacomm is now a “preferred partner” of Clinc and will help extend the reach of the company’s financial AI technology, which enables users to have natural, human-like conversations with their bank accounts. Clinc’s sophisticated platform uses best-in-market AI to understand natural human language and delivers timely, personalized responses, from insightful spending advice to balance information and complex transaction details.

“To effectively compete, banks and credit unions need to harness the power of data-driven AI to positively shape the consumer experience,” said Enacomm CEO Michael Boukadakis. “Not only does intelligent interaction technology conserve resources, but Clinc’s advanced AI platform provides the best experience we’ve seen to enable customers to quickly and easily find the information they need to make informed decisions about their money through conversations with their bank accounts.”

According to the 2017 Accenture Banking Technology Vision report, four out of five (79%) banking executives surveyed believe that AI will revolutionize the way banks gather information and interact with customers, and 76 percent of respondents believe that within three years, banks will deploy AI as their primary method for interacting with customers.

Benefits of Clinc’s AI platform for banks and credit unions include:

  • Creating a tailored customer experience that allows users to speak to their own intelligent, personal financial assistant
  • Unlocking a broad range of interactions impossible with current technology to increase customer engagement
  • Understanding complex questions and transforming them into powerful insights
  • Making actionable predictions by observing user behaviors and finding the appropriate users for cross-selling products

“Enacomm is the right partner for Clinc because they share our vision for modernizing the consumer banking experience,” shared Clinc CEO Jason Mars. “Teaming up with Enacomm will help us to empower a greater number of smaller financial institutions, like community banks and credit unions, with next-generation, voice-controlled AI technology that otherwise would be out of reach.”

Numbering 83 million, Millennials form the largest generation in the U.S., according to the Census Bureau. Christopher Ma, director of the George Investments Institute at Stetson University, says Millennials “born between 1981 and 1997 are ready to take over estimated $30 trillion in wealth from baby boomers” – and they have a penchant for technology. These young adults’ expectations for omni-channel engagement have already pushed financial institutions to expand their customer interaction channels, from mobile, to wearables, to AI-based voice assistant devices. With Clinc’s technology, Enacomm will help pave the way for smaller and mid-tier financial institutions to pursue banking relationships with Millennials who share their commitment to community, by implementing the technology these digitally savvy consumers demand for a convenient, personalized customer experience.

Enacomm will be demonstrating conversational banking at Money20/20 in Las Vegas, NV, October 22-25, 2017.

Enacomm Joins Forces with ConnexiCore to Bring Data-Driven AI and Phone Banking to Financial Institutions

More bank customers and credit union members may soon have a modern customer service and money management experience. Enacomm has inked a partnership with ConnexiCore, a technology consultancy that advises financial institutions. Through a reseller agreement, ConnexiCore will introduce its bank and credit union clients to VPA (Virtual Personal Assistant) banking and the Enacomm Financial Suite (EFS), which includes a hosted, dynamic interactive voice response (IVR) system for personalized customer interactions.

“ConnexiCore’s advisory group is made up of some of the financial industry’s top experts on the technologies of today and tomorrow,” said Enacomm CEO Michael Boukadakis. “We’re excited that ConnexiCore recognizes the value and differentiators of Enacomm’s next-generation solutions, and will be helping to get these revolutionary technologies into the hands of additional banks and credit unions.”

Harnessing artificial intelligence, VPA™ is Enacomm’s solution for financial institutions’ self-service users that works with popular Virtual Personal Assistants. Using Enacomm’s hosted systems, a properly authenticated user can confidently conduct secure bank transactions and gain virtually full access to their financial accounts – with the sound of their voice.

The Enacomm Financial Suite provides a range of software tools, from powerful voice biometrics to customer relationship management (CRM), as well as added levels of security. Its IVR solution uses customer intelligence to efficiently direct calls, personalization to help retain customers, and context preservation to provide fast, superior self-service.

“Teaming up with Enacomm is a logical move for ConnexiCore, because we aim to bring our clients the best technology solutions available to solve the toughest business challenges and stay ahead of the competition,” commented Frank J. Segarra III, President and Founder of Connexicore. “We’re happy to be part of Enacomm’s expanded strategy to further transform the consumer experience of a greater number of bank customers and credit union members.”

Enacomm will be demoing VPA banking at Booth 446 at JAC 2017, the Jack (Henry) Annual Conference in Nashville, TN, October 16-19, 2017.

For more information on VPA banking and the Enacomm Financial Suite, go to www.enacomm.net.