Category Archives: Company Announcements

Football Fun with the Enacomm Team

Working at Enacomm is so much more than just a job. For Enacomm employees, career satisfaction is supported by camaraderie during work hours and beyond.

Last weekend, the Enacomm team in Tulsa came together to cheer on the hometown Hurricanes. Centering on the University of Tulsa’s (TU) matchup against the Louisiana-Monroe Warhawks, the company event celebrated football, fall weather and fun.

Enacomm employees and their families kicked off the clear, crisp day with pre-game fun at Hurricane Alley. Live music filled the air, and giant inflatables, face painting and games created smiles.

With kick-off in sight, all ages tailgated under the company tent, enjoying good food and good company. To top off the great day, Hurricane Football put up a win.

football fun

Enacomm provides the opportunity to grow with a well-established organization leading in technologies focused on improving and securing the customer experience for companies in the Financial/Credit Union, Prepaid/Cash Card, Health Care and Utilities industries. In addition to fun events like TU Tailgating and Football, Enacomm holds offsite company meetings and holiday dinners that provide team members with a chance to get to know each other outside of the work environment. Enacomm also offers competitive salaries and benefits, including:

  • Health insurance including medical and dental with optional vision
  • Paid vacation
  • Flexible Spending Account (FSA)
  • 401(k)
  • Disability & life insurance
  • Bereavement, jury duty, and military service leave
  • Employee recruitment incentives

To learn more about Enacomm and find positions that are currently available, visit our Careers page.

Enacomm to Demo Voice Biometrics at Money20/20

Money2020 logo 2015

This fall Enacomm is headed to Vegas for the annual Money20/20 conference – and this year’s going to be bigger than ever. Our team will be showing the payments and financial services industry Enacomm Voice Authentication (EVA) in Booth 2231. EVA enables easy and reliable customer verification using voice biometrics technology with a 99.99% success rate, and it improves the customer experience with nothing for consumers to lose or forget.

The 2015 show is coming to The Venetian, October 25-28. Money20/20 organizers expect to pack the house with 4,000 more attendees than in 2014. You can check out the largest global event focused on payments and financial services innovation, too! Drop us an email at sales@enacomm.net to receive a $250 discount off registration.

Enacomm enhances self-service and security for GPR and financial organizations across the US – more than a million times a day. Using web, mobile, SMS texts, email, voice and other communication channels, Enacomm creates a personalized, seamless multichannel experience for customers. From automated customer retention, cross-selling and messaging to multi-layered authentication that combines biometrics and KBA, Enacomm helps organizations reduce costs, provide an exceptional customer self-service experience, and safeguard against fraud.

Follow us on Twitter using @enacomm for news and surprises related to Enacomm’s presence at this year’s Money20/20. We can’t wait to show you how Enacomm is streamlining customer authentication to help card companies and financial institutions fight back against fraud.

Enacomm’s David Anderson Gives Talk on Voice Biometric Authentication at CARTES AMERICA 2015

CARTESFraud, identity theft and security breaches are increasing, underscoring the need for better defense against these attacks. Today at CARTES SECURE CONNEXIONS AMERICA 2015, David W. Anderson, Vice President & Chief Marketing Officer of Enacomm, Inc., will present on voice biometrics, a proven method of identification that is perfect for multi-layered authentication systems.

CARTES AMERICA 2015 is taking place at the Walter E. Washington Convention Center in Washington, D.C. for its 4th edition. As the global event for Payment, Identification & Mobility, CARTES encompasses the whole value-chain of the smart card industry, innovative payment solutions, digital security and identification.

Anderson will speak today from 4:00-4:30pm as part of the conference track, “Biometrics: Assured Identity in a Mobile World!” His talk will focus on voice authentication, which offers better defense against fraud than PINs or static security questions.

“One of the best weapons against fraud could be your customers’ voices,” said Anderson. “Customers prefer voice biometrics to other authentication methods, because it’s quick and easy to use, with no password to remember or lose. For financial institutions, it saves dollars by saving customer service reps’ time, eliminating the need for account verification or identification questions to be presented by an agent.”

Enacomm Voice Authentication™ (EVA) harnesses voice biometrics technology and enables reliable log-in and transactional authentication of customers from any phone, any time. To see a short video on EVA, click here.

Enacomm CEO Mike Boukadakis at APEX 2015

Enacomm Shows Off Advanced KBA and Voice Biometrics at APEX

Enacomm is traversing the map to show companies how they can protect their customers and their own organizations. This week, the team traveled to Las Vegas for the All Payments Expo to salute innovation in the payments industry. From February 23rd to February 25th, Enacomm exhibited at Booth 404, demoing its new eKBA (Enacomm Knowledge-Based Authentication) and EVA (Enacomm Voice Authentication). These products, which are particularly valuable for financial institutions and prepaid companies, enable organizations to authenticate and shield their customers from identity fraud using a combination of personal information and impenetrable voice biometrics technology. The team also gave away Microsoft Surface Pro 3 tablets at the show!

For a recap of the event in photos, check out the shots above and below. And give us a call at 1-877-860-0025 or drop us a line at sales@enacomm.net to learn more about how you can authenticate and protect your customers with next-generation technology. EVA at APEX APEX15

Enacomm Celebrating Success with an “Attitude of Gratitude”

What better way to celebrate a year of success than with an “attitude of gratitude”? That was the theme of Enacomm’s 2014 Christmas Dinner, which took place on Friday, December 12th. Held at The Summit Club in downtown Tulsa, Oklahoma, the evening was filled with good food, camaraderie and fun!

In years past, the Enacomm family exchanged gifts. This year, the team brought non-perishable food items to be donated to the Community Food Bank of Eastern Oklahoma. The collective generosity was abundant, truly capturing the holiday spirit. Enacomm collected over 140 pounds of much needed food items – that’s equivalent to approximately 9 grocery bags filled to the top!

Steve Bryce, Senior Operations Manager for Enacomm, and his two sons who are avid boy scouts delivered the combined food donation on Saturday, December 13th. Afterward, they even volunteered with the rest of their troop to work at the Food Bank sorting donations. Santa isn’t going to be putting any coal in their stockings!

Working at Enacomm isn’t just going to a job; it’s joining a family and developing a fulfilling career. Enacomm offers competitive salaries and benefits, including:

  • Health insurance including medical and dental with optional vision
  • Paid vacation
  • Flexible Spending Account (FSA)
  • 401(k)
  • Disability & life insurance
  • Bereavement, jury duty, and military service leave
  • Employee recruitment incentives

To learn more about Enacomm, a leading provider of intelligent self-service for IVRs, call centers and mobile, go to www.enacomm.net.

Happy Holidays!

Ena-CFB DonationsCFB-1CFB-2

 

Enacomm Joins Customer NetSpend in Giving over $30K

Today, Enacomm joins NetSpend and other sponsors to give over $30,000 to individuals and organizations in our communities. Paying bills, buying groceries, pumping gas, and donating to local nonprofits – giving back with gratitude!

NS gives back

A customer of Enacomm, NetSpend is a leading provider of reloadable prepaid debit cards and related financial services. To learn about the products and services that Enacomm provides NetSpend and other organizations in a variety of industries including Prepaid/Cash Card, Financial, Health Care and Utilities, click here. To speak with an Enacomm team member, call 1-877-860-0025 or email sales@enacomm.net.

Enacomm looks forward to bringing intelligence to your customer self-service!

Enacomm Makes Headlines at Money20/20 with Card Security Technology

This past week at Money20/20 in Las Vegas, Enacomm joined the FinTech industry to explore the future of innovation in money. Leading the way with card security technology, Enacomm exhibited two next-generation products that are changing the way financial institutions authenticate their customers.

The perfect choice for fraud prevention, eKBA (Enacomm Knowledge Based Authentication) is the best mobile browser product available to help organizations authenticate their customers and activate their accounts in real-time. Enacomm also unveiled Enacomm Voice Authentication (EVA), which employs voice biometrics, a proven method of identification.

On Monday, we announced that RushCard is relying on Enacomm to enhance cardholder security with the help of eKBA and EVA. RushCard is a prepaid card that revolutionized the payments industry when it was launched in 2003. On Tuesday, it was revealed that IDology’s must-have technology has been fully integrated with eKBA, a new partnership that takes out-of-wallet authentication to the next level. IDology is a leading provider of on-demand identity verification and fraud prevention solutions for anyone conducting business in a customer-not-present environment.

In addition to wowing all attendees with exciting new technologies that are driving the evolution of customer interactions, Enacomm wowed three attendees with exciting new technology for their briefcases. During the show, Enacomm gave away Microsoft Surface Pro 3 tablets to three lucky winners.

Use the hashtag #Money2020 on Twitter for an event recap of the three action-packed days. And to learn how your organization can utilize advance Knowledge-Based Authentication and voice biometrics to protect your business and your customers against fraud, drop us a line at sales@enacomm.net or give us a call at 1-877-860-0025.

Money2020 - mike k

Meet Eva – Enacomm Voice Authentication – at Money20/20

Now, you can see Enacomm’s new Eva voice authentication technology at Money20/20. Enacomm will demonstrate how Eva can help you authenticate and protect your customers using advanced voice biometrics.

If you haven’t already signed up for the conference, there is still time to take advantage of our 20% registration discount. Send a note to sales@enacomm.net.

Multi-layered customer identification and authentication are vital to the security of financial institutions and payment organizations – and are recommended by the FFIEC. With Eva, your customers can use their voice to authenticate. There’s nothing to lose or forget – and voice authentication cannot be stolen or compromised like other methods. In fact, voice biometrics are more reliable than fingerprints and Eva’s system has a 99.9% accuracy rating.

We hope you’ll stop by Booth #707 at Money20/20 to meet Eva. But, if you can’t wait or are not attending, contact Enacomm at 1-877-860-0025 for a personal demonstration.

This year, Money20/20 will take place at the Aria Resort & Casino in Las Vegas, November 2-6, 2014.  The two-week countdown is almost here!

Win Big in Vegas – Visit Enacomm in Booth #707.

Eva blog pic

 

SafeAmerica Credit Union Taps Enacomm for Intelligent IVR Technology

SafeAmerica Credit Union logoSafeAmerica, a $310 million community-chartered Credit Union with 25,000 members across six public and two company branches in the San Francisco Bay Area, has chosen Enacomm to provide intelligent customer interactions technology. SafeAmerica will be putting Enacomm’s financial suite to use, including Interactive Voice Response (IVR) technology.

Enacomm recently became a Recognized Vendor of credit union core processor Corelation. The relationship opened the door to Enacomm serving SafeAmerica’s self and assisted-service needs. Together, Enacomm and Corelation will help SafeAmerica provide its members with top-notch service to increase member attraction and retention.

“Integral to our mission is exceeding members’ expectations with superior personal service and convenient means of access to financial products and services,” said Barry Roach, President & Chief Executive Officer of SafeAmerica. “Enacomm’s next-generation technology enables us to achieve these goals with personalized self and assisted-customer service that makes it quick and easy for our members to find the answers they need.”

Enacomm’s financial suite enables outbound alerts and notifications, in addition to including a smart IVR system. This self-service technology helps organizations significantly cut costs. The average assisted-service call costs a company about $2.50 while a self-service call runs less than $0.13. Delivering intelligent customer interactions is the best way to improve an organization’s bottom line, while ensuring a positive customer service experience.

“SafeAmerica’s values are built upon the aim to create lifelong relationships with its members,” noted Enacomm CEO Michael Boukadakis. “Enacomm’s advanced technology helps credit unions increase member loyalty and retention with positive, painless customer service experiences. We’re proud to equip SafeAmerica with the tools it needs to fulfill its commitment to service excellence.”

For more, check out stories on the new team-up from Speech Technology Magazine, TMCnet, Paybefore and Software Magazine.

Be the first to see next-generation, mobile KBA at Money20/20!

Exciting news: Enacomm will reveal the latest KBA (knowledge-based authentication) mobile verification and onboarding technology at Money20/20. And, if you haven’t already signed up for the conference, there is still time to take advantage of our 20% registration discount.

Customer identification and authentication are vital to the health of GPR card companies, payment organizations, and the entire financial industry. With Enacomm’s eKBA, your organization can authenticate mobile customers in real-time during onboarding or high-risk transactions. Using multi-layered authentication, eKBA provides a non-intrusive, positive customer experience and is compliant with federal law and industry guidance.

We hope you’ll stop by Booth 707 at Money20/20 for an eKBA demo. But, if you can’t wait – see eKBA on our website at http://www.enacommweb.net/eKBA.html.

This year, Money20/20 will take place at the Aria Resort & Casino in Las Vegas, November 2-6, 2014. If you have not registered, contact us at sales@enacomm.net for our discount code to save 20%. You can then access the registration page by clicking here. Register as a General Attendee and the system will automatically adjust your rate upon completion.

Win Big in Vegas – Visit Enacomm in Booth 707.

ekba photo